I. INTRODUCTION
This Coin Vortex Privacy Policy governs the privacy relations between you (“Client” or “you”) and any holding company, subsidiary or entity belonging to the Coin Vortex group of companies (“Coin Vortex” or “we”), in regard to how we process and protect your personal data as you use the Coin Vortex Services provided on any Coin Vortex website, including https://coinvortex.live/ (the “Website”), mobile application(s), Coin Vortex application programming interfaces (“APIs”) or third party applications relying on our API (together, our “Apps”) and any other official Coin Vortex communication channel including the content and services made available on or through the same, and any updates, upgrades, and versions thereof, and constitutes a legally binding agreement (the “Agreement”) between the parties. We encourage you to seek out and read the Privacy Policy to understand how the information that we collect about you is used and protected.
The Privacy Policy is reviewed regularly to ensure that any new services or updates, as well as any changes to our business model and practices are taken into consideration. We will alert you of material changes by, for example, placing a notice on the Website, the Coin Vortex Platform and/or by sending you an email. Your continued use of the Coin Vortex Platform after we make changes is deemed to be acceptance of those changes, so please review the Privacy Policy periodically for updates.
Unless stated otherwise herein, references shall be made to the Coin Vortex General Terms and Conditions as the case may be.
II. DEFINITIONS Controller means any holding company, subsidiary or entity belonging to the Coin Vortex group of companies, which may have the capacity of a personal data controller for the purpose of this Privacy Policy; Processor means a natural or legal person, public authority, agency or other body which processes personal data when it processes data on behalf of the Controller; Coin Vortex Platform means any Coin Vortex website, mobile application(s) and any other official Coin Vortex communication channel, including the content and services made available on or through the same, and any updates, upgrades, and versions thereof; Personal Data means any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier.
III. INFORMATION WE COLLECT
We adhere to a straightforward principle: the less we know about you, the better. There’s no surveillance here. Unlike Binance, we do not disclose, sell, or provide your information to any governmental bodies.
Our security measures are exceptionally robust. By decentralizing data storage, your information is distributed—if authorities try to access our systems, they will encounter nothing related to you.
You are in control of your information. You can view, modify, or delete it whenever you wish—it's hassle-free. We only gather essential data to ensure our services function effectively for you. Your personal details, identity, and transactions are your concern; we don't need access to them. We’ll always explain why we request certain information and seek your consent beforehand.
Coin Vortex may ask for your Personal Data in order to;
- Identification and Verification: To verify your identity and process your application, potentially using biometric technologies.
Transaction Services: To handle orders, payments, and communicate about services and offers.
- Personalization: To tailor your experience and save your preferences.
- Platform Improvement: To enhance usability, fix errors, and maintain service quality.
- Communication: To inform you about your access and any changes to our services.
- Fraud Prevention: To monitor for and prevent illegal activities.
- Marketing: To send updates and promotions, with an option to unsubscribe.
- Consent-Based Purposes: To process your data for specific purposes with your consent, which you can withdraw anytime.
To help us protect your privacy, you should maintain the secrecy of your username and password used to log in to the Coin Vortex Platform. Please note that a Coin Vortex employee will never ask for your credentials. Coin Vortex uses regular malware scanning.
IV. YOUR RIGHTS
Coin Vortex shall reply without undue delay to the following rights;
Rectification – you have the right to correct inaccurate Personal Data and/or complete incomplete Personal Data.
Deletion/Erasure – you have the right to delete your account or request to erasure of Personal Data (the right to be forgotten). Coin Vortex shall take reasonable steps to delete your account or information shared. Send us an email on dpo@coinvortex.live or any other official chanel with account detais and reason
for deletion.
V. CONTACT US
We value your privacy. If you have any comments or questions about this Privacy Policy, Coin Vortex's handling of your Personal Data, a possible Personal Data Breach, or to exercise your rights, please send an email to Coin Vortex's Data Protection Officer (DPO). Coin Vortex will treat your requests or complaints confidentially.
Data Protection Officer (DPO):
dpo@coinvortex.live.
Please include the following information in your email:
- Full name;
- Preferred communication channel (if none selected, default is email);
- Detailed description of the request.
VI. MISCELLANEOUS
Our services are not directed to persons under the age of 18 (eighteen) years old or of legal age to enter into contractual relations with Coin Vortex (whichever is later) hereinafter “Children”, “Child” and we do not knowingly collect or process the Personal Data of Children. If we learn that we have inadvertently gathered Personal Data from a Child, we will proceed to remove that information from our records.
If you are a parent or guardian of a Child, and you become aware that a Child has provided Personal Data to us, please contact us at dpo@coinvortex.live immediately.